Heather began working with Tourism HR Canada in 2007. In addition to managing GTTP Canada (known nationally as the Canadian Academy of Travel and Tourism), she oversees the Emerit Learning Management System, liaising with Canadian and international partners to coordinate training and certification programs for tourism and hospitality students and professionals. She has also contributed to the marketing and business development teams, with a focus on social media and web content development.
Her previous experiences in tourism and hospitality include positions at museums, visitor information centres, and travel agencies. She has worked internationally in South Korea and Australia.
Heather holds a BA (Honours) from Queen’s University, Kingston, Ontario.