Head of Industry Affairs Africa, Amadeus IT Group
A seasoned executive in the travel technology sector, where she has held several positions at Amadeus for 20 years.
In her current role, Angelica Mkok is responsible for engagement with stakeholders in the travel and tourism industry in Africa, and related government authorities. This includes building and executing engagement plans in targeted countries, to support development of travel business infrastructure, as well as managing related strategic programs, established between the business and national governments. In that context, she also manages the activities of Amadeus Integrated Solutions (Pty) Ltd, in South Africa, to ensure compliance with Amadeus obligations in the National Industrial Participation Programme of South Africa. This involves close coordination with key stakeholder representatives from industry associations and government authorities in South Africa, to build infrastructure and capabilities for a National Tourism Visitor Information System.
At a global level, Angelica also oversees partnerships and relations established with travel and tourism organizations such as the World Travel & Tourism Council and the UN World Tourism Organisation, to support the inclusive and sustainable development of travel and tourism.
Before Industry & Regulatory Affairs, Angelica Mkok played a key role in defining, implementing and advancing Amadeus’ global strategy in Corporate Social Responsibility, across more than 100 countries. And prior to travel technology, Angelica was responsible for global media relations in the field of IT Security.
Angelica Mkok holds a degree in Journalism, master’s in International Relations and Communication and post-graduate studies in Management of Corporate Responsibility. She is also currently researching public-private partnerships for inclusive and sustainable economic development, through the travel and tourism industry.